Frequently Asked Questions

What is Productively Cozy?

Productively Cozy is a curated online store for remote workers, WFH professionals, and students who refuse to choose between a productive workspace and a comfortable one. Every product is chosen to help you work better and feel better.

How long does shipping take?

Standard shipping takes 5–10 business days within the US. Orders over $50 ship free. Orders under $50 ship for a flat rate of $4.99.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused and in original packaging. Customers are responsible for return shipping costs. Refunds are processed within 5–7 business days of receiving your return.

Do you offer international shipping?

International shipping is available on a case-by-case basis. Please contact us at support@productivelycozy.com for international orders.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly with the carrier.

Can I cancel or change my order?

We process orders quickly, so cancellations or changes must be requested within 24 hours of placing your order. Please contact us as soon as possible at support@productivelycozy.com.

Do you offer gift cards?

Yes! Productively Cozy gift cards are available in various denominations and never expire. They make a great gift for anyone building their dream workspace.